Contact Information

Phone: 1.844.752.7737 (Toll Free)

Ontario Office Address (Headquarters)
74 Fraser Avenue, Suite 200
Toronto, Ontario, M6K 3E1

Austin Office Address
98 San Jacinto Boulevard, 4th floor
Austin, TX 78701


Contact Info
New York +(123) 456 -7890 184 Main Street Victoria 8007
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August 2021 Product Release Info

Welcome to our August 2021 Product Release Information Page. 

Below you’ll find information about our late July/August release.  If you missed our live customer webinar (which was held on August 17th at 11:00am ET) you can request a link to watch the full video that contains much more details and color commentary from our product team.  Thanks for being our valued customer! 


Significant Infrastructure Upgrade

On August 16th, 2021 we increased the server, database and SQS queuing capability of our NA-1 (North America East) and APAC-1 (Asia-Pacific) regions significantly, such that customers on any of these infrastructures should enjoy performance improvements across their PIM UX and syndication by a factor of 8x (eight times).  

Additionally, we migrated several high demand Enterprise customers to private/dedicated SaaS hosted environments.  For any Enterprise customers interested in this available add-on, please contact your account rep or email


New Import / Export Capabilities

We’ve recently released a new single product import template, as well as several specialized asset & generic entity import/export templates, allowing our customers much greater self-serve control via CSV data to add or update their product content in the PIM.


New Channel Publication Capabilities

For merchants syndicating to BigCommerce, we’ve added new sort order data to the Warranty JSON payload to respect the precise sort order defined in the PIM for options and attributes.  

For Shopify and BigCommerce merchants, we also added the ability to add price list records for not only products with a parent/child relationship, but also for child products that have no parent (i.e. standalone products). 


Google Merchant Center and Magento 2 REST API Connector

We added support for multiple countries, currencies and languages for customers syndicating to Google Merchant Center.

For our merchants on Magento 2, we improved publication capability for Variants, attribute sets and display groups.